Service kontour


Training, organizing and realizing competences


Profile of service kontour

  • Individual consulting services
  • Customized workshops
  • Coaching and support during change processes
  • Efficiency through secure controlling of service operations
  • Situational leadership in service processes
  • Organization of Lean Service
  • Integral service optimization


The exprobico experts

  • Organize with you
  • Handle your specific issues and challenges
  • Find customized solutions using sophisticated diagnostics and targeted methods
  • Accompany workshop participants in a sustainable way
  • Lead you to innovative worlds of service
  • Focus on your success with you


The exprobico experts core team

exprobico team Prof. Dr. Gudrun Frank and Dr. Barbara Schmidt-Prestin

Benefits of service kontour

  • Highly-qualified employees and managers
  • Efficiently designed service processes
  • Pinpoint performance as a principle
  • Learning about and experiencing the "service edge"
  • Best service quality your clients will love


We network and provide services for

  • Small and medium-sized service organizations
  • International in German and English
  • Individuals or entire teams
  • Within your projects and assuring quality