Profil service kontour
- Development of tailor-made solutions through differentiated diagnostics and goal-oriented method use
- Individual counseling offers for service processes
- Tailored coaching and training
- Accompaniment in change processes
- Situational leadership in service processes
- Design of Lean Services
- Design of innovative service worlds
- Holistic service optimization
Focus service kontour
- on on small and medium service organizations
- on international companies
- German and English service language
- to individual service managers and technicians
- on entire service and customer service teams
- to holistic classification of service and customer service in organizations
- on customer-oriented communication
- on expertise in customer service and technical service